Help center
Every answer about Publicus, on a single page.
Product
What is Publicus?
Publicus is automated monitoring of Swiss official gazettes. Every day we read the cantonal publications and the Swiss Official Gazette of Commerce (SOGC/SHAB) and send you alerts (daily digest + in-app notification) with a link back to the official source.
How do keywords work?
You monitor people, companies, addresses, cadastral parcels, or procedure/authorization numbers. As soon as a publication matches, you are alerted. The Micro and Starter plans use whole-word matching.
What is the difference between keywords and thematic categories?
Keywords are defensive: "never miss anything on my files". Thematic categories (permits, bankruptcies, sales, judgments, etc.) are opportunistic: "see everything in a domain". Each category costs CHF 5/month and covers all your cantons (the included one and any you add). All categories are included in the Cabinet plan.
How fast do alerts arrive?
Daily digest on every plan. Prompt alerts (email within minutes of detection) on Cabinet. No official status — the official publication prevails.
Can I import my contacts?
Yes on the Cabinet plan: CSV import and Outlook import.
Billing & subscriptions
How do I cancel my subscription?
Go to My account → Subscription and click "Manage subscription" to open the Paddle portal. You can cancel at any time; you keep access until the end of the paid period.
Data & sources
Where does the data come from?
Data comes from the official gazettes of 24 cantons and the Swiss Official Gazette of Commerce (SOGC). For Vaud and Thurgau, only the SOGC is monitored: their cantonal gazettes are not yet integrated. Official sources remain freely accessible: Geneva FAO and Amtsblattportal. Publicus is not the official source within the meaning of the law.
Is Publicus an official source?
No. Publicus is a technical intermediary, not affiliated with any authority. Every alert links back to the official source, which alone prevails.
Are alerts exhaustive or guaranteed?
We aim for completeness but do not guarantee exhaustiveness or uninterrupted availability of the service. Always check the official publication.
Keywords & alerts
How many keywords can I monitor?
The Riverain plan (CHF 12/year) follows 1 address or 1 parcel. The Micro plan (CHF 10/month) includes 5 keywords. The Starter plan (CHF 25/month) includes 25 keywords. The Pro plan (CHF 79/month) includes 100 keywords and 2 users. The Cabinet plan (CHF 149/month) includes 250 keywords and up to 5 users. Every new account gets a 7-day Starter trial (25 keywords) with no credit card. Each keyword must be typed: person, company, address, parcel, procedure number, or authorization number.
Privacy & compliance
Is my data protected?
Publicus provides access controls and rights of access, rectification, erasure and objection. See the privacy policy for details and hosting information. Contractual confirmation of data residency and processors must be obtained from support@publicus.ch.
How long do you retain data?
Publications and alerts: up to 12 months. Account data: kept while your account is active, then deleted within 90 days of termination.
How do I delete my account or my data?
From your account area or by contacting support at support@publicus.ch. Deletion is effective within 90 days.
Subscription & payment
How much does Publicus cost?
Publicus offers five self-service plans and an Enterprise tier:
- Riverain — CHF 12 / year (1 address or 1 parcel, 1 primary canton, daily digest). Annual billing only.
- Micro — CHF 10 / month (5 keywords, 1 primary canton, daily notifications).
- Starter — CHF 25 / month (25 keywords, 1 primary canton, daily notifications).
- Pro — CHF 79 / month (100 keywords, 2 users, fast alerts processed every 5 minutes, CSV export, exclusion keywords).
- Cabinet — CHF 149 / month (250 keywords, up to 5 users, fast alerts, all thematic categories included, Outlook/Google/CSV import).
- Enterprise — from CHF 490 / month per department (or CHF 4,900 / year), quoted.
Every new account gets a 7-day Starter trial with no credit card. With annual billing you pay 10 times the monthly price (two months free).
Add-ons: additional canton CHF 5 / month; thematic category CHF 5 / month per category; SOGC all cantons CHF 25 / month. All thematic categories are included in the Cabinet plan.
Prices in CHF, all taxes included in Switzerland: Publicus is not currently subject to Swiss VAT, so no Swiss VAT is added. For customers abroad, any local taxes are calculated and shown before payment by Paddle, our Merchant of Record.
What's the difference between Starter and Pro?
Starter (CHF 25 / month) — 25 active keywords, 1 user, daily notifications (digest), 1 primary canton included. Best for a solo professional tracking a limited portfolio who is fine with a once-a-day summary.
Pro (CHF 79 / month) — 100 active keywords, up to 2 users, fast email alerts (processed every 5 minutes), CSV export and exclusion keywords. Recommended as soon as you need to react quickly (KYC, active litigation, disputes) or share the monitoring across two people.
Every new account can try Starter free for 7 days, with no credit card. Subscriptions can be cancelled online at any time.
Is there a free trial?
Yes: every new account gets a 7-day Starter trial (25 keywords), with no credit card and no commitment. When the trial ends, choose a plan to keep receiving alerts; your keywords are kept. When you subscribe to Starter, Pro or Cabinet, Paddle may also apply a 7-day trial period, cancellable anytime from your portal. The Micro and Riverain plans have no trial.
What payment methods are accepted?
Online payment via Paddle (our Merchant of Record), which handles payment, VAT and receipts. Enterprise customers can request annual invoice billing.
Is VAT included?
Prices are in CHF, all taxes included in Switzerland: Publicus is not currently subject to Swiss VAT, so no Swiss VAT is added. For customers abroad, any local taxes are calculated and shown before payment by Paddle, our Merchant of Record.
Can I cancel? What is the refund policy?
Cancel online anytime from your portal; takes effect at the end of the paid period. 30-day satisfied-or-refunded guarantee on all subscriptions.
Cantons
How do I add an extra canton?
Your plan includes one primary canton of your choice. To add an extra canton, open the Pricing page and click the desired canton; you will be redirected to the Paddle checkout for the CHF 5/month add-on.
Which cantons are covered?
24 cantons are read in full today. For Vaud (VD) and Thurgau (TG), only the federal SOGC publications are monitored: their cantonal official gazette is not integrated yet. 1 primary canton of your choice is included in every plan; additional cantons cost CHF 5/month each.
Account & security
Can I change my primary canton?
You can change your primary canton once free of charge during the lifetime of your account, from My account → Profile. After that change, contact support@publicus.ch. This rule does not depend on how many alerts you have received.
Privacy & GDPR
How do I request deletion of my data?
You can exercise your right to erasure (art. 32 nFADP / art. 17 GDPR) from the Account deletion page or by contacting support@publicus.ch. We process requests within 30 days.
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